Privacy Policy

EventHeave Limited respects your privacy and is committed to protecting your personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable data protection laws. By using our Platform, you consent to the collection and use of your personal information as described in this section and in our Privacy Policy.

We may collect personal information such as your name, email address, phone number, and payment details when you: - Register or create an account on our Platform; - Purchase or reserve tickets; - Contact our support team; or - Interact with our website and social media channels.

Your personal information may be used to: - Process your ticket orders and deliver e-tickets; - Communicate important updates or changes regarding events; - Improve our services, user experience, and customer support; - Prevent fraudulent or unlawful activity; and - Comply with legal and regulatory obligations.

- EventHeave may share necessary information with Event organisers, payment processors, and service providers solely to enable ticket sales, payments, and event access. - We do not sell, rent, or trade users' personal data to third parties for marketing purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Under the Nigeria Data Protection Act, you have the right to: - Access and obtain a copy of your personal data; - Request correction or deletion of inaccurate information; - Withdraw consent for data processing (where applicable); and - Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

Our Platform may use cookies or similar technologies to enhance your user experience and analyze traffic. You may choose to disable cookies in your browser settings, but some features may not function properly.

For any inquiries about your personal data or privacy rights, please contact us at: support@eventheave.com